Cancellation and Refund Policy
In order to cancel a booking made through our website, in-person, phone call or our partner channels, you must send to us a written notice of cancellation email as follows:
Written notice to be sent from your registered email address (if any) to bookings [@] trinityholidayhomes.com
Clear instruction/request to cancel the reservation.
For all reservations originating from travel agencies such as Booking.com or AirBNB.com – such requests shall be made via respective partner channel only.
Please note, below general cancellation/refund rules apply to all reservations unless otherwise agreed in written between the Guest and the Operator.
*Operator reserves the right to keep security deposit / down-payment / reservation fee / rental amount against the cancellation to cover full charges as shown above.
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